The Real, Extraordinary Cost of Misalignment

Have you at times wondered just how much waste there is in your firm – in particular the extra costs associated with staff misunderstanding, misalignment, missed collaboration – and occasionally even open warfare? I do, because I see it each and every day in organizations both small and large, niche-focused and broadly diversified, well-run and not so well-run. Or flip to the positive and consider this: in almost all firms with sustained success, you’re going to find an extraordinarily high level of alignment around the stuff that really matters: mission, vision, values, strategy, and culture. Here in New England today […]